| Women in Logistics Workshop:
"Mastering the Art & Science of Critical Conversations" | | | Freight Trade Alliance (FTA) and World Class Teams are delighted to mark today's International Women's Day with the launch of our 2019 series of workshops to be delivered by Diana Tapp from World Class Teams.
| | | Do you want to discover the 5 steps to having critical conversations with skill and ease, ensuring you achieve the desired result in every conversation?
The first workshop in the series is 'Mastering the Art & Science of Critical Conversations'. | | | Join us in this dynamic 3-hour workshop for Women in Logistics, where you will discover how to behave and speak with integrity in difficult/conflict situations and manage your emotions in the "5% moments" when the stakes are high · Give honest feedback without needing to be worried about the person's reaction · Manage your emotions in stressful situations · Resolve disagreements or complaints with genuine agreement · Stop avoiding difficult situations or doing "work arounds" · Handle critical conversations with confidence, grace and skill | | | MELBOURNE
Thursday 20 June, 2019 (9.00am to midday)
Mantra Hotel, Tullamarine
| | | SYDNEY
Thursday 9 May, 2019 (4.00pm to 7.00pm)
Mercure Sydney International Airport, Wolli Creek | | | | | 2019 SAVE THE DATE:
Upcoming Workshops and Women in Logistics Forum
"3 Steps to Powerfully Engage & Motivate Your Staff"
SYDNEY: Thursday 27 June 4-7pm.
Women in Logistics Forum
SYDNEY: Wednesday 21 August 12.30pm to 4.30pm
Diana Tapp Presentation "Leading Change"
"Increasing Productivity & Profitability"
SYDNEY: Thursday 21st November 4-7pm
MELBOURNE: Thursday 26th November 4-7pm
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