Qantas Freight Operational Update 1

Monday, September 25, 2023

Freight & Trade Alliance (FTA) has received further information from Qantas in regards to ongoing delays. 

As part of Qantas transitioning to their new integrated operating system on 24 September, Qantas are experiencing intermittent issues and working on resolving the issues as a matter of priority.
The expectation is that intermittent issues may continue in the coming days which may result in some delays to freight movements.

Official announcement of the Update to Operation detailing important information to assist with planning is available HERE.

Any storage fees which may apply due to delayed processing will be waived on international shipments (import and export). 

For any further information, Qantas can be contacted 
HERE or via their Customer Support Team on 131213.

Tom Jensen - Head of International Freight & Logistics - FTA / APSA