VICT - 60 Day Notice 
  Review to Vehicle Booking System (VBS) Charges and Storage Charges from 1^st January 2024

Dear Customers,

Victoria international Container Terminal (VICT) has experienced a notable increase in business costs during the past twelve months. While VICT makes every effort to absorb these costs, there remains a need to recover a portion of the costs associated with the landside operations. This adjustment is essential to ensure VICT continues to provide an efficient service to our customers.

The surge in inflation and increase in energy prices have been a significant contributor to the unavoidable higher operating costs.

VICT is investing in an expansion project which will increase terminal infrastructure and enhance our vehicle booking system, by 30%. The new equipment and increased capacity will be fully operational and available from early in the first quarter of 2024.

In addition, VICT continues to invest heavily in technology to ensure our automated equipment and processes remain up to date to deliver consistent and efficient service levels that the industry expects from us.

Despite our efforts to contain and absorb some of the cost increases, VICT has been unable to avoid increases in our operational input and lease cost which, without adjustment to some of our infrastructure related costs, would negatively impact the continued service levels that our customers expect from us.

The landside charges recover part of the costs related to maintenance and operation costs on our landside, property costs, capital investment to the landside infrastructure.

The revised charges have been a direct result of increasing costs and are a direct pass through to our customers to recover these on-going costs.

VICT is a proud supporter and participant of the Victorian Department of Transport Voluntary Pricing Protocol and invites all parties to submit their questions and queries relating to the Infrastructure Charge to customer@vict.com.au
 
Yours truly,
 
 
Olga Coelho Heubert
Chief Commercial Officer
Victoria International Container Terminal Limited
 
 
 
 

• Import Storage charges apply to full and empty import containers held at the Terminal after the Free
• Storage Period of 3 days.
• First Availability – Commences from vessels ATA.
• First Free Day (discharge complete before 06:00 = 1st day, discharge completed after 06:00 = 1st day is the following day).
•  Storage Start Date – Import Storage Charges are applicable per calendar day from this date.
•  Storage – charged per calendar day after the expiry of the Free Storage Period.
• Reefer Services- charged per calendar day in addition to the daily storage charges on live reefers.
• Yard Handling Fee – a single charge applied to the first day after the expiry of the Free Storage Period.
• Hazardous Fee – charged per calendar day in addition to the daily storage charges on all hazardous containers (including empty hazardous with residue)

Description
 

• Management of requests and the charging of a fee for the late receival of export containers after the agreed vessel cut-off.

This includes vessels sub-contracted to Victoria International Container Terminal by other container terminals.
 
Procedure

• Applications will be responded to or actioned during daytime hours Monday – Friday 06:00 – 18:00 and Saturday – Sunday 06:00 – 14:00

• The Container Operator who is responsible for the shipment of the container must send an email to  support@vict.com.au requesting a late receival with the following requirements;

1. Request is made prior to the official export receival cut off for the vessel the container is to load.*
2. A valid PRA (pre-receival advice) is lodged prior to the request being made.
3. Approval from the Vessel Operator of the outbound vessel must be included in the request.
4. The registered Carrier (Transport Company registered with VICT) details are advised.
5. The proposed arrival date and time at the Terminal is advised.
6. Tariff will still apply if container is not run into the terminal.
 
* If requests are made after export receival cut off and requirements 2 - 5 detailed above have been met, the decision to accept will be solely at the discretion of the VICT Vessel Planner.
 

• The Late Receival request will be considered, and a response will be sent approving or declining the request by the Support Team or Vessel Planner.

• Charges are applicable to the Container Operator when the container arrives into the Terminal.

In the event that a container is not loaded due to incorrect PRA information, the Container Operator
will still be liable for the Late Receival Fee. 

Please contact the following should you have any issues with the processing of your late receival;

• Support Team – support@vict.com.au (03) 8547 9745
• Vessel Planner – planners@vict.com.au 0427 072 708
• Landside Manager – rmihaka@vict.com.au 0421 097 782 

 
 
Victoria International Container Terminal reserves the right to review the Late Receival Fee at any time.