4 December 2024
Who does this notice affect?
Industry representatives and members of the public involved in human biosecurity related imports.
What has changed?
The department has revised the current 'Arrivals' contact email address for human biosecurity related matters (arrivals@aff.gov.au). The new email is humanbiosecurity@aff.gov.au.
From 2 December 2024, emails sent to the previous 'Arrivals' address will generate an automatic reply advising stakeholders to re-direct correspondence to the new 'Human Biosecurity' email address. This will be in place for 8 weeks.
This notice is related to the department's Import Industry Advice Notice published on 22 November 2024: Arrivals email name change.
What do you need to do?
We encourage all clients to check the department's human health webpage for information pertaining to human biosecurity import requirements.
Further information
For general enquiries or enquiries relating to human biosecurity matters, please contact the department on 1800 900 090 or humanbiosecurity@aff.gov.au.