Updated: Live Animal Exports general enquiries phone line over the Christmas period | Species: All
Countries: All | Attention Purpose To advise the department's arrangements for the Live Animal Exports general enquiries phone line over the Christmas period (25 December 2024 – 1 January 2025 inclusive).
Please disregard the previous Export Advisory Notice sent approximately 1.53pm today, 17 December 2024. Key points - Our Canberra offices and some regional offices will be closed for the holiday period from COB Tuesday, 24 December 2024, reopening on Thursday morning, 2 January 2025.
- The Live Animal Exports general enquiries phone line (02 6272 4581) will not operate during this period.
- Exporters with urgent enquiries relating to a consignment departing during this period should contact the Regional Veterinary Officers in the first instance:
- (on call vet) 1800 070 425.
- All other enquiries including requests for a call back should be emailed to livestockexp@aff.gov.au.
- This mailbox will be monitored on 27, 30 and 31 December, which is outside of weekends and Public Holidays.
- The department's general inquiry line (1800 900 090) will also not operate over the following dates.
- Wednesday 25 December 2024
- Thursday 26 December 2024
- Saturday 28 December 2024
- Sunday 29 December 2024
- Wednesday 1 January 2025
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