07 March 2025
Who does this notice affect?
All clients submitting the below declarations:
- Full Import Declaration (FID)
- Long Form Self Assessed Clearance (LFSAC)
- Short Form Self Assessed Clearance (SFSAC)
- Cargo Report Self Assessed Clearance (CRSAC)
- Cargo Report Personal Effects (PE)
All clients of the Export / Next Export Documentation (EXDOC/NEXDOC) systems.
Information
Restored time:
As of 15:45 Friday 07 March 2025 (AEDT).
Detail
Between 11:29 and 15:45 Friday 07 March 2025 (AEDT), the Department of Home Affairs – Integrated Cargo System (ICS) – was experiencing an unplanned outage. This resulted in messaging delays between the ICS and DAFF systems.
The outage to the ICS has since been resolved, and the backlog of messages queued between the ICS and DAFF applications is currently being transmitted.
Action
No action required. The department apologises for any inconvenience caused.