DAFF - IAN 2025-05: NEXDOC – planned outages

Friday, March 28, 2025

Date of issue: 27 March 2025

Date of effect: 30 March 2025

Attention

Registered Dairy exporters, manufacturers, agents, freight forwarders and automated export permit issuers.
Department of Agriculture, Fisheries and Forestry (the department) - Central and Regional offices.  

Purpose

This Industry Advice Notice (IAN) is to advise Next Export Documentation (NEXDOC) users of a system outages.

Summary of changes and key points

To notify users that NEXDOC will be unavailable due to planned department system maintenance.

To ensure there is no disruption to your consignments, please do not lodge request for exports (REXs) during the following time:

  • Saturday 29 March – 11.00pm – Sunday 30 March 6.00am (AEDT)
  • Sunday 30 March – 9.00pm – Sunday 30 March 11.59pm (AEDT)

If you have any questions regarding this IAN please email the NEXDOC Helpdesk at NEXDOC@aff.gov.au