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03 November 2025
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.
All users of the Cargo Online Lodgement System Business to Government (COLSB2G) system during this planned maintenance period.
All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.
All clients who will be required to make an online payment during this planned maintenance period.
All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned maintenance period.
Information
Due to scheduled infrastructure maintenance, users of the following systems may experience service degradation (e.g. temporary slowness and/or an inability to load some pages) from 23:00 Saturday 08 November to 04:00 Sunday 09 November 2025 (AEDT):
- Cargo Online Lodgement System (COLS)
- COLSB2G
- Maritime and Aircraft Reporting System (MARS)
- Online Payment Service (OPS)
- Post Entry Biosecurity System (PEBS)
Action
Clients are advised to await the completion of this maintenance period before attempting to access these services.
The department apologises for any inconvenience caused.