DAFF - IIAN 401-2025: Action Required: Upcoming changes for SAC industry clients receiving DoNotReply@agriculture.gov.au emails from BIIS (IMS) – Effective 27 February 2026

3 December 2025

Who does this notice affect?

All Self-Assessed Clearance (SAC) clients/brokers/reporters who receive DoNotReply@aff.gov.au emails from the Biosecurity Integrated Information System (BIIS) Import Management System (IMS).

What has changed?

From 27 February 2026, the email address used by BIIS to send automated system notifications will change.

What is changing?

All BIIS system-generated emails that currently come from DoNotReply@aff.gov.au will instead be sent from noreply@aff.gov.au.

Who may be affected?

All SAC Industry partners — who:

• Maintain email allow-lists / whitelists
• Use email routing or Exchange rules based on the sender address

What do you need to do?

To ensure BIIS emails continue to reach your systems without interruption, please:

• Update any whitelists, filters, or automated processing rules to recognise noreply@aff.gov.au
• Confirm that your email systems will accept messages from the aff.gov.au domain

When will this take effect?

The change will occur during the BIIS production release on 27 February 2026.

Why you're receiving this notice

This is an advance notification to allow sufficient time for your organisation to update systems and avoid any disruption to BIIS-related communications.

Further information

If you have any questions or require assistance, please contact BIIS Technical Support.