06 March 2026
Who does this notice affect?
All clients submitting the below import declarations:
- Full Import Declaration (FID)
- Long Form Self Assessed Clearance (LFSAC)
- Short Form Self Assessed Clearance (SFSAC)
- Cargo Report Self Assessed Clearance (CRSAC)
- Cargo Report Personal Effects (PE)
- Cargo Reports GAS
- Cargo Reports BMSB
Information
Start time: As of: 16:05 Tuesday 03 March 2026 (AEDT).
Details: As of approximately 16:05 Tuesday 03 March 2026, there has been an unplanned service disruption to outbound messages from DAFF systems to the Department of Home Affairs' (DoHA) Integrated Cargo System (ICS).
As a result, clients anticipating responses (messages) from the Department of Agriculture, Fisheries and Forestry (DAFF/Department) in relation to the above declaration types, may experience delays in receiving these responses which are currently being queued as a result of this unplanned service disruption.
Note: This is not affecting incoming messages from DoHA's ICS to DAFF systems, which are being received as normal.
This is a recurring communications disruption lasting approximately 30 minutes in each 8-hr period. Messages affected by this unplanned service disruption will recommence transmission once the approximate 30-minute disruption ends.
Action
No action required. This issue is under urgent investigation by the Department. The Department will advise once services have been restored.
We apologise for any inconvenience caused.