DAFF - ISN 72-2026: *Update* Scheduled Outage: Friday 10 April to Saturday 11 April 2026 – Multiple Systems

10 April 2026

Who does this notice affect?

Approved arrangement operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this scheduled outage.

Approved arrangement operators attempting to access online reports of entries referred to the department for biosecurity assessment, or management under a class 19 Approved Arrangement, via the Biosecurity Cargo Status Tracker (BCST).

Approved arrangement operators who will be required to view electronic government certificates (eCertificates) and relevant attachments online via external verification for eCertificates (EVE) as part of document assessment for imported goods.

All clients required to use the department's Biosecurity Import Conditions System (BICON) during this planned outage.

Information

To support scheduled infrastructure maintenance, the below listed systems will be unavailable from 23:30 Friday 10 April to 05:30 Saturday 11 April 2026 (AEST).

• Biosecurity Portal
• BCST
• EVE
• BICON

Action

Clients are advised to complete and submit any in-progress import permit applications prior to the commencement of this planned outage period.

Clients are advised to await completion of this maintenance period before attempting to access these services.