15 April 2026
Who does this notice affect?
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal.
Approved arrangements operators who will be required to view and/or update details of their Approved Arrangement via the Approve Arrangement Management Product (AAMP).
Approved arrangement operators attempting to access online reports of entries referred to the department for biosecurity assessment, or management under a class 19 Approved Arrangement, via Industry Reporting / via the 'Biosecurity Cargo Status Tracker (BCST)'.
Approved arrangements operators who will be required to view electronic government certificates (eCertificates) and relevant attachments online via external verification for eCertificates (EVE) as part of document assessment for imported goods.
All users of the ProviderHub.
Class 14.4 Approved Arrangement (AA) operators attempting to access/report rural tailgate inspection outcomes.
Information
Due to scheduled system maintenance, the following systems and services will be unavailable from 22:00 Friday 17 April to 01:00 Saturday 18 April 2026 (AEST):
- Biosecurity Portal, including access to the following associated systems and services:
- Inspection booking and amendment services
- AAMP
- AA Class 14.4 outcomes
- EVE
- Industry Reporting / BCST
- ProviderHub
Action
No action required. The department apologises for any inconvenience caused.