DAFF - ISN : 146-2026 Scheduled Outage: Thursday 30 July to Friday 31 July 2026 - AAMP, BCST, Biosecurity Portal, EVE

30 July 2026

Who does this notice affect?

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this planned outage.

Approved arrangements operators who will be required to view and/or update details of their Approved Arrangement via the Approve Arrangement Management Product (AAMP).

Approved arrangement operators attempting to access online reports of entries referred to the department for biosecurity assessment, or management under a class 19 Approved Arrangement, via the Biosecurity Cargo Status Tracker (BCST).

Approved arrangements operators who will be required to view electronic government certificates (eCertificates) and relevant attachments online via external verification for eCertificates (EVE) as part of document assessment for imported goods.

Information

Due to scheduled system maintenance, the following systems will be unavailable from 22:00 Thursday 30 July to 00:00 Friday 31 July 2026 (AEST):

• Biosecurity Portal

The below services will be available via direct links but inaccessible via the Biosecurity Portal during the outage period

• AAMP
• BCST
• EVE

Action

Clients are advised to await the completion of this maintenance period before attempting to access these services. The department apologises for any inconvenience caused.