DAFF - ISN : 171-2026 Scheduled Service Disruption: Sunday 30 August to Monday 31 August 2026 – Multiple Systems

27 August 2026

Who does this notice affect?

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this planned maintenance period.

Approved arrangements operators who will be required to view and/or update details of their Approved Arrangement via the Approved Arrangement Management Product (AAMP).

Approved arrangement operators attempting to access online reports of entries referred to the department for biosecurity assessment, or management under a class 19 Approved Arrangement, via the Biosecurity Cargo Status Tracker (BCST).

Approved arrangements operators who will be required to view electronic government certificates (eCertificates) and relevant attachments online via external verification for eCertificates (EVE) as part of document assessment for imported goods.

Information

Due to scheduled infrastructure maintenance, there will be a scheduled service disruption to the following systems between 22:00 Sunday 30 August to 02:00 Monday 31 August 2026 (AEST).

• Biosecurity Portal and associated/linked systems, including:
  • AAMP
  • BCST
  • EVE

Users may experience potential service degradation (e.g. intermittent slowness and/or an inability to load pages) during the maintenance window.

Action

Clients are advised to await the completion of this maintenance period before attempting to access these services.

The department apologises for any inconvenience caused.