Attention

External users of NEXDOC who use third party software.

Key points

The issue impacting some users of third party software preventing them from progressing REXs to obtain export permits and certification has now been resolved.

If you continue to experience any issues, please contact your software provider.

If you had issues finalising your REX due to the outage and your goods have departed, please contact the NEXDOC helpdesk as soon as possible 
 
Further information

If you have any questions about this notice or require assistance, please contact the NEXDOC Helpdesk:

Email: NEXDOC@aff.gov.au
Phone: 02 6272 4800