DAFF - ISN : 177-2026 Unplanned Service Disruption: Thursday 03 September 2026 - BICON

Who does this notice affect?

All clients required to use the department's Biosecurity Import Conditions System (BICON).

Information

Start time: As of: 14:00 Thursday 03 September 2026 (AEST).

Details:

BICON is currently experiencing an unplanned service disruption. As a result, some users are experiencing significant service degradation (e.g. slowness and/or inability to execute functions/load pages).

Action

No action required. This issue is under urgent investigation, and the Department will advise once services have been restored.

The department apologises for any inconvenience caused.