22 September 2026
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.
All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.
All clients submitting the below declarations:
- Full Import Declaration (FID)
- Long Form Self Assessed Clearance (LFSAC)
- Short Form Self Assessed Clearance (SFSAC)
- Cargo Report Self Assessed Clearance (CRSAC)
- Cargo Report Personal Effects (PE)
- Cargo Reports for Seasonal Pest (BMSB)
- Cargo Reports for Giant African Snail
Information
Restored time: As of: 19:15 Tuesday 22 September 2026 (AEST).
Users will now be able to access the following systems and the backlog of messages queued are currently being transmitted:
- Cargo Online Lodgement System (COLS)
- Maritime and Aircraft Reporting System (MARS)
Action
No action required.
The backlog of messages queued are currently being transmitted. Due to the outage, there will likely be delays while the backlog clears.
The department apologises for any inconvenience caused.