DAFF - ISN 193-2026: Scheduled Outage: Friday 25 September to Saturday 26 September 2026 – Multiple Systems

24 September 2026

Who does this notice affect?

Approved arrangements operators who will be required to view electronic government certificates (eCertificates) and relevant attachments online via external verification for eCertificates (EVE), as part of document assessment for imported goods during this planned maintenance period.

All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.

All clients submitting the below declarations:

• Full Import Declaration (FID)
• Long Form Self Assessed Clearance (LFSAC)
• Short Form Self Assessed Clearance (SFSAC)
• Cargo Report Self Assessed Clearance (CRSAC)
• Cargo Report Personal Effects (PE)
• Master Consolidator Declaration Forms

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.

All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System (PEBS) during this planned maintenance period.

Information

Due to scheduled infrastructure maintenance, the following systems will be unavailable from 23:00 Friday 25 September to 04:00 Saturday 26 September 2026 (AEST):

• EVE
• Maritime and Aircraft Reporting System (MARS)
• Cargo Online Lodgement System (COLS)
• Cargo Online Lodgement System Business to Government (COLSB2G)
• PEBS

Clients anticipating responses from the department in relation to the above-listed import declaration types may experience some delays in receiving these responses.

Action

All users of the above listed systems are advised to await the completion of this planned maintenance period before attempting to access these services.

The department apologises for any inconvenience caused.