DAFF - ISN : 214-2026 Scheduled Outage: Friday 16 October to Saturday 17 October - Multiple Systems

14 October 2026

Who does this notice affect?

Approved arrangement operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal.

Approved arrangement operators who will be required to view and/or update details of their Approved Arrangement via the Approved Arrangement Management Product (AAMP).

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment.

All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information.

All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System (PEBS).

Information

To support scheduled infrastructure maintenance, there will be a scheduled outage to the following systems from 23:00 Friday 16 October to 04:00 Saturday 17 October 2026 (AEDT):

• Biosecurity Portal
• AAMP
• Cargo Online Lodgement System (COLS)
• Cargo Online Lodgement System Business to Government (COLSB2G)
• Maritime and Aircraft Reporting System (MARS)
• PEBS

Action

Clients are advised to await the completion of this maintenance period before attempting to access these services.

The department apologises for any inconvenience caused.