DAFF - ISN : 214-2026 Services Restored: Saturday 17 October - Multiple Systems

17 October 2026

Who does this notice affect?

Approved arrangement operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal.

Approved arrangement operators who will be required to view and/or update details of their Approved Arrangement via the Approved Arrangement Management Product (AAMP).

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment.

All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information.

All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System (PEBS).

Information

An Unscheduled Outage occurred from 23:00 Friday 16 October to 06:45 Saturday 17 October 2026 (AEDT) which affected the below systems:

• Biosecurity Portal
• AAMP
• Cargo Online Lodgement System (COLS)
• Cargo Online Lodgement System Business to Government (COLSB2G)
• Maritime and Aircraft Reporting System (MARS)
• PEBS

This has now been resolved.

Action

No action required.

The department apologises for any inconvenience caused.